General


What is StepsLife?

StepsLife is a private time capsule. We help parents privately and securely keep and record their children's early memories told by the closest ones. We store children's early memories to be relieved when they're older.

Who owns the content (messages, photos, video, etc.) on StepsLife?

You own it all! As a parent (administrator), you'll be the only one to see all the content your child has received, and you'll be able to download it anytime. Be assured that we'll never use your photos in any way without permission. Please check out our Terms of Use for more details.

How private is StepsLife?

Your privacy is our priority. We use Google Cloud's infrastructure to keep all your content safe and secure. You can invite family and closest friends to become part of your child's StepsLife and share their memories. Only authorized senders can send messages to your child and they will only see what they've sent themselves. Only parents (administrators) can see all the messages their child has received and manage family and friends access any time.

How much does it cost to join StepsLife?

StepsLife is free. With the Starter Plan, you'll have unlimited messages, unlimited invitations and up to 1Gb of cloud space. Want more space? Upgrade to the SmartMom Plan. Remember you can download your archive any time for free or create a beautiful digital album (available soon).

What is a STEPSBook?

STEPSBook is your child's digital album. You can download it anytime from our app.

How it works



How do I register a baby?

You can register a baby at the same time you sign up. If you want to register another baby head to the child profile and tab "Register a new baby".

Can I set another administrator?

Administrators have access to all the content is StepsLife. When you register a baby you can set yourself as an administrator of the StepsLife account. You can always edit your family and friends profile and add them as administrators of your child. An administrator cannot delete another administrator.

How do I delete my StepsLife account?

To delete your account, please head to your profile and click on “Delete account”. Please help us know how can we improve StepsLife so that you'd stay with us :-)

Can I share StepsLife on Social Networks?

The purpose of StepsLife is to privately keep your child's early memories. This is why at this moment we're keeping it from social networks. If you'd like to have this feature, please email us at hello@steps.life and we'll think about it for future versions.

What can family and friends see on StepsLife?

Invited users will each receive their own log in details so they can share their memories with your child. We'll also send them reminders to keep sending moments to StepsLife.

How much is a StepsLife subscription?

You can download StepsLife for free. We have a free version (Starter Plan) and a premium version (SmartMom) with more cloud space for $29,99 USD per year.

How can I use promotional codes?

Download the app and register. After creating your baby´s profile, click here and introduce your promo code.

Do you have a storage limit?

Early memories are the best gift for your children. We want you to send as many moments as you have with your child. This is why we’ve set a limit of 20GB per baby account (this includes all the messages sent from any authorized user – administrator and guests - to that baby account). If you need more storage, please contact us at hello@steps.life.

Can I cancel my subscription?

You'll be asked to renew your subscription every year. If you don't, your subscription will expire. Remember you’ll have 30 days to download all your content before your account is automaticaly deleted.

What payment method do you accept?

In the app, the subscription payment is automatically managed with your Apple or Google Play account. On our website, we accept Visa, MasterCard, American Express and Paypal.

How can I export all of the moments?

To export your moments, go to your child's profile and tap download content. You will be able to generate an export all the data. This export will be emailed to you as a .zip file shortly after your request.

Who can export all of the StepsLife moments?

Only parents can but you can always share the STEPSbook with invited family and friends.

Do you have a question that isn't here?

Please don't hesitate to email us at hello@steps.life. We'll get back to you ASAP.